About / Client reviews
What clients say about Baxter, in their own words
4.8 from 228 Google reviews. Below are five of those reviews, then the letters Yakima Valley homeowners have sent us over the years. Their words, not ours.
From Google
“We had a sewage pipe leak and I called Baxter! They were here in 15 minutes, found a plumber to patch the pipe and immediately began the clean up process.”
“Tyler dealt with our Insurance company and negotiated our claim. Chris and Anthony were extremely helpful and attentive to detail. We have used Baxter for all of our clean up needs and they are consistently professional, helpful and responsive to questions.”
“Had our bathroom flood the night before Thanksgiving at 9pm, and within half an hour Seth was out at our house working to get fans and dehumidifiers set up. Both he and his brother were incredibly helpful in talking us through the biggest concerns, how we could mitigate any extra damage, and were more than happy to explain everything they were doing/checking.”
“Dre and Ever were on time and efficient in their work. Dre explained all the processes to be done and kept us informed with photos and explanations with each step as it was being completed.”
“Various people came over to assess our flooded basement. ‘Donovan’ with Baxter Construction and Restoration stood out as the trustworthy choice. He was prompt, thorough, professional & no-nonsense in his approach... Should we have another unfortunate situation with our house in the future, we won’t hesitate to contact Baxter.”
“I am very pleased with the work Baxter Construction did to stop flooding in my basement... Tyler Baxter gave me a very reasonable quote and promised to do the work with the least amount of disruption to my yard. They just finished and I couldn’t be happier!... They were recommended by my State Farm insurance agent... This is a company that can be trusted!”
Letters to the crew
Notes clients have written back to us
These came to the office as letters and emails after fire, water and remodel jobs. We have kept them as written, with the dates they carried.
“Once again on July 24th, 2015, while out of town, we received a call that our house had caught fire. We returned home to find the second story had burned, and the main floors had smoke and water damage.”
“Heath’s knowledge of the home building industry, and experience in working with insurance companies was what got our house rebuilt to the condition it is in today. June and I are so happy with the way the house is today, and the quality of the workmanship of your employees is what made it happen.”
“As another builder here in the Yakima Valley, when I returned from vacation the day before Thanksgiving, I had a very untimely water leak from a faulty plumbing valve. Hoping that something could be done, Brice and crew were out to my home within 45 minutes of my call. Tyler Baxter was fantastic, and was very helpful in getting my mess cleaned up.”
“A leak emanating from an overhead humidifier in the attic caused considerable damage to our living and dining rooms. After consulting with our Pemco Insurance agent, we selected Baxter as the firm to repair the damages.”
“Wes was the perfect foreman for our dilemma. He was incredibly organized, attentive to even the most intricate details and made the whole mess in our damaged home endurable.”
“It ended up being one of the best home improvement decisions that we have ever made.”
“You have a super awesome crew and they have a super awesome project manager.”
On a house and deck repaint.
“I just want to send you a note to tell you how pleased I am with my bathroom remodel job. From the first person I contacted by phone, to the last guys that finished up the project, everyone was very professional and helpful.”
“Brice and Rachel; thank you so much for helping with our house needs. You made our space so much more safe. We are so very grateful for your support.”
“Andy & Javier arrived on time, were respectful of our home, & did a great job coordinating with me when they arrived so I could put away my pets. They left their work area of our home very clean which I really appreciated with a small child & multiple pets.”
“My thanks to Rodney & Trevor for their work. They worked as a team and made the job appear effortless.”
On a deck.
“Baxter’s crew was amazing, extremely helpful, and I will refer anyone needing work done here.”
“Thank you ALL for a fine job.”
Have a loss, or a project in mind?
Call (509) 452-2464 any hour for an emergency, or send us a message and we will arrange a free consultation for a remodel. Email scheduling@baxterconstruction.net.